Terms of service

ALL APPOINTMENTS MUST BE BOOKED AT LEAST 24 HOURS IN ADVANCE THROUGH OUR

SCHEDULING SYSTEM. FULL PAYMENT IS

REQUIRED AT THE TIME OF BOOKING TO SECURE YOUR APPOINTMENT

IF YOU ARE FEELING UNWELL OR

HAVE ANY CONTAGIOUS

CONDITION, PLEASE CONTACT US IMMEDIATELY TO RESCHEDULE.

YOU MAY RESCHEDULE UP TO 24

HOURS BEFORE YOUR SCHEDULED TIME WITHOUT

LOSING YOUR PAYMENT.

LATE POLICY

PLEASE BE READY AT YOUR SCHEDULED TIME. LATE ARRIVAL =

SHORTENED SESSION. 30+ MINUTES LATE MAY REQUIRE CANCELLATION.

SAME-DAY CANCELLATIONS & NO-SHOWS ARE NON-REFUNDABLE

PLEASE BE PREPARED AT YOUR SCHEDULED APPOINTMENT TIME. IF BOOKING A MASSAGE

FOR MOBILE SESSIONS, CLEAR SPACE (MINIMUM 6X10 FT), QUIET

ENVIRONMENT, COMFORTABLE ROOM TEMPUTURE FOR CHAIR MASSAGE:

PLEASE ARRIVE 5 MINUTES EARLY TO MAXIMIZE YOUR SESSION TIME. LATE ARRIVALS MAY RESULT IN SHORTENED SERVICES OUT OF RESPECT FOR OTHER SCHEDULED GUESTS.

ALL APPOINTMENTS REQUIRE FULL

PAYMENT AT THE TIME OF BOOKING.

YOUR SELECTED TIME IS RESERVED

EXCLUSIVELY FOR YOU ONCE PAYMENT IS PROCESSED.

WE DO NOT HOLD APPOINTMENTS

WITHOUT PAYMENT.

CLIENTS ARRIVING MORE THAN 15

MINUTES LATE WITHOUT NOTICE

MAY NEED TO RESCHEDULE AND WILL

FORFEIT THEIR PAYMENT. FOR MOBILE MASSAGE APPOINTMENTS, IF WE ARE UNABLE TO ACCESS THE LOCATION WITHIN 10 MINUTES OF ARRIVAL, PAYMENT WILL BE FORFEITED.

WE KINDLY REQUEST 24-HOUR NOTICE FOR

ANY CHANGES.

APPOINTMENTS CANCELED WITHIN 24

HOURS, SAME-DAY CANCELLATIONS, AND NO-SHOWS ARE NON-REFUNDABLE.

MOBILE SESSIONS REQUIRE ACCESS UPON ARRIVAL.

IF ACCESS IS DELAYED BEYOND 15 MINUTES, THE APPOINTMENT MAY BE FORFEITED.

$50 TRAVELING FEE WILL BE REQUIRED FOR ANYONE 15 MILES FROM PISCATAWAY/ PLAINFEILD NJ

WE TRAVEL ALL OVER NEW JERSEY. THIS IS AN IN-HOME MASSAGE EXPERIENCE.

WE BRING THE TABLE, LINENS, AND SPA ATMOSPHERE DIRECTLY TO YOUR SPACE.

FULL TABLE MASSAGE. LUXURY IN-HOME

SERVICE TRAVEL INCLUDED WITHIN SERVICE AREA OUTSIDE IS A $50 TRAVELING FEE. YOU MUST ENTER YOUR FULL AND ACCURATE ADDRESS AT BOOKING. LOCATION ERRORS DO NOT QUALIFY FOR REFUNDS.

PROFESSIONAL STANDARDS

TRUSERENITYBYTL IS A PROFESSIONAL THERAPEUTIC MASSAGE SERVICE. ANY INAPPROPRIATE BEHAVIOR WILL RESULT IN IMMEDIATE TERMINATION OF THE SESSION WITHOUT REFUND.

OUR PERSONAL CHEF ADD-ON SERVICE IS AVAILABLE TO ENHANCE YOUR MASSAGE

EXPERIENCE WITH CUSTOMIZED MEAL

OPTIONS TAILORED TO YOUR PREFERENCES.

PRICING IS VARIABLE BASED ON YOUR

SELECTED MENU AND CUSTOMIZATION

REQUESTS. PLEASE CONTACT US DIRECTLY

FOR DETAILED PRICING AND MENU PLANNING.